YOUR FINANCIAL PRIVACY IS OF TOP PRIORITY AT MSCU.
It is our intent to protect your privacy while still providing the best financial services that meet your needs. This necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities.
We collect personal nonpublic information from the following sources:
- Through information provided by you on applications and other forms
- Through information provided on credit reports
- Through information obtained from financial transactions
- Through information received from third parties to verify information you provided to us.
We may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protection and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.
We restrict access of nonpublic personal information to those staff members that require it to carry out their business duties. Our staff is educated regarding the importance of preserving the confidentiality of your information. We utilize procedures that prevent unauthorized access to your information.
We may share information when necessary to process transactions on your behalf, conduct the operations of our Credit Union, follow your instructions as you authorize, protect the security of our financial records, or as otherwise required by law.
If you terminate your membership with Michigan Services Credit Union, we will not share information we have collected about you, except as permitted or required by law.
Online Privacy
The policy as stated above applies to use of our website www.mscu.org as well.
In addition, our loan application and “Contact Us” form are protected by multiple layers of security. We us the industry standard Secure Socket Layer (SSL) to secure these transmissions, as well as firewalls, and proprietary software that constantly monitor for unauthorized use or “hackers”.
Michigan Services Credit Union collects information from our online banking for statistical purposes. This includes such information as, but not limited to: user name, access time, email addresses, and failed log in attempts. Access to this information is kept secure and can only be accessed at the administrative level by credit union personnel using password security.
Cookies: If you access our @yourService online banking you may notice our use of cookies. These cookies are temporary and allow you to navigate within the online banking. They are automatically deleted when you close your browser. No information is retained from your computer.
Links: We may provide links to other websites. Michigan Services Credit Union does not have control over the content of these sites, and makes no warranties, either expressed or implied, concerning content or reliability of these sites or the privacy practices of these third parties. Before disclosing any personal information, you should read and understand the privacy policies of these sites. Links provided does not imply endorsement of, or responsibility for products, opinions, information, or services offered by these websites.
E-mail: While we welcome communication by email, Michigan Services Credit Union asks that you do not send us email that contains confidential information: account or Social Security numbers, date of birth, or any personal private information. Your email address will not be sold or shared with anyone outside the credit union unless required by law.
Children: Michigan Services Credit Union does not knowingly solicit information from children.
If you ever have questions or concerns about your account information, please contact us.
Michigan Services Credit Union 27650 Franklin Road
Southfield, MI 48034 248.440.6790
Fax 248.440-6793
Email: info@mscu.org